Accessing Organization Settings
Navigate to Dashboard → Organization from the main sidebar. You must have the Admin role to view or modify organization settings. Other roles (Doctor, Receptionist, Nurse, Lab Technician) have read-only access or no access to this section.Changes to organization settings are reflected immediately across the platform — including all patient-facing communications and generated PDFs.
Basic Information
Fill in the core details that identify your clinic on the platform and in all generated documents.| Field | Description |
|---|---|
| Clinic Name | The full legal or operating name of your clinic |
| Address | Street address (line 1 and line 2) |
| City | City where the clinic operates |
| State | State or union territory |
| Pincode | 6-digit postal code |
| Phone Number | Primary contact number for the clinic |
| Email Address | Primary contact email for the clinic |
Subdomain
Your clinic is accessible to all staff and patients at a unique URL:Your subdomain is also used as the internal schema identifier. All clinic data is scoped to this subdomain, ensuring complete isolation from other clinics on the platform.
Working Hours
Working hours define your clinic’s operational schedule and directly control when appointment slots are made available for booking. To configure working hours:Open Organization Settings
Navigate to Dashboard → Organization and scroll to the Working Hours section.
Enable active days
Toggle each day of the week on or off to indicate which days the clinic operates.
Set opening and closing times
For each active day, enter the start time and end time (e.g., 09:00 AM – 07:00 PM).
Clinic Logo & Branding
Upload your clinic’s logo to give patient-facing documents and communications a professional, branded appearance. The logo appears on:- Prescriptions generated by doctors
- Invoices and billing documents
- Patient notifications and email communications
Upload your logo
Click Upload Logo and select an image file from your device. Use a high-resolution PNG or JPG with a transparent or white background for best results.
Set your brand color (optional)
Enter a Primary Color hex code (e.g.,
#1A73E8) to apply your brand color across the platform interface.Add your website (optional)
Enter your clinic’s website URL. It appears in footer sections of generated documents.
Contact Information
The contact information configured here is used as the public-facing details for your clinic. It appears in patient notifications, appointment confirmation emails, and all generated PDFs.| Field | Usage |
|---|---|
| Display Name | The name shown to patients in communications (can differ from legal name) |
| Support Email | Displayed on patient-facing documents so patients can reach you |
| Phone | Clinic contact number shown on prescriptions and invoices |
| Website | Clinic website URL, shown on documents and email footers |
| Address | Full address shown on prescriptions and invoices |