> ## Documentation Index
> Fetch the complete documentation index at: https://docs.prvaha.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy policy

# Source: [https://prvaha.com/privacy-policy](https://prvaha.com/privacy-policy)

# Privacy Policy

Last Updated: April 6, 2026

Welcome to Prvaha ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal and healthcare-related information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.

***

## 1. Information We Collect

We may collect the following types of information:

### a. Personal Information

* Name, email address, phone number
* Date of birth, gender
* Account credentials

### b. Health & Medical Information

* Appointment details
* Medical records and prescriptions
* Clinical notes and reports

### c. Usage Data

* IP address
* Browser type and device information
* Pages visited and actions performed

### d. Cookies & Tracking

We use cookies and similar technologies to enhance user experience and analyze usage.

***

## 2. How We Use Your Information

We use the collected data to:

* Provide and maintain our services
* Manage appointments and patient records
* Improve platform performance and user experience
* Communicate important updates and notifications
* Ensure security and prevent fraud
* Comply with legal and regulatory requirements

***

## 3. Data Sharing & Disclosure

We do not sell your personal data.

We may share your information with:

* Healthcare providers and clinics using Prvaha
* Authorized staff and administrators
* Third-party service providers (hosting, analytics, communication tools)
* Legal authorities when required by law

All third parties are obligated to maintain confidentiality and data security.

***

## 4. Data Security

We implement industry-standard security measures, including:

* Encryption of sensitive data
* Secure authentication mechanisms
* Role-based access control
* Regular security audits

However, no system is 100% secure, and we cannot guarantee absolute security.

***

## 5. Data Retention

We retain your information only as long as necessary to:

* Provide services
* Comply with legal obligations
* Resolve disputes

You may request deletion of your data, subject to legal and medical record retention requirements.

***

## 6. Your Rights

Depending on your location, you may have the right to:

* Access your personal data
* Correct inaccurate information
* Request deletion of your data
* Withdraw consent at any time
* Request data portability

To exercise your rights, contact us at the email below.

***

## 7. Children's Privacy

Prvaha is not intended for use by individuals under the age of 18 without parental or guardian consent.

***

## 8. Third-Party Services

Our platform may contain links or integrations with third-party services. We are not responsible for their privacy practices.

***

## 9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

***

## 10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [hello@prvaha.com](mailto:hello@prvaha.com)
Website: [https://prvaha.com](https://prvaha.com)

***

## 11. Compliance

We strive to comply with applicable data protection laws, including:

* Indian IT Act and applicable rules
* General Data Protection Regulation (GDPR), where applicable

***

By using Prvaha, you agree to the terms of this Privacy Policy.